Holiday Information & Travel Tips

How to Book

We strongly recommend that you book through your local independent travel agent who will provide you with expert advice. Your travel agent will call us to check availability for your requirements. In order to make your reservation a confirmed booking you must send the required deposit - full payment if your departure is within eight weeks - to reach us no later than 7 days after making your booking.

If a hotel needs to be requested, your travel agent will need to take payment in order for us to request the accommodation and if subsequently confirmed you will be bound by our terms and conditions as shown.

Passports and Visas

A full 10 year passport is required valid for at least 6 months beyond your planned return date. Correct documentation is entirely your responsibility and we recommend that you allow plenty of time for obtaining all necessary documents. At this time a visa for the United States and Canada is not required by British citizens travelling on a British passport and staying no longer than 90 days. However you will be required to complete a Visa Waiver form, which will be given to you either at the airport or on your flight. Please note the requirements for passports and visas are due to change in October 2004 - please check with your travel agent or the US Embassy prior to making your booking. Any person with a criminal record may be refused entry to the USA and should contact the US Embassy prior to travelling.

Your Accommodation

Extreme care has been taken to provide you with honest and accurate accommodation descriptions. In America and Canada service and comfort are a way of life. You will usually find air conditioning, private bath or shower and colour TV in your room whatever type of accommodation you have chosen. Check-in for hotels is usually 3pm. Check-out is usually at 11am on the last day of your stay, however it is usually possible to store luggage (sometimes at a small charge) until your departure.

Holiday Calculations

The price shown on your invoice is the final price and if fully paid will not alter.

Renovations, Refits and Construction

The vast majority of the accommodation we offer is open for business throughout the year. There are no official closed seasons during which hoteliers can effect repairs, renovate or refurbish. As ALL of AMERICA only use properties that believe in maintaining high standards, and indeed improving them, there may be instances where certain work is carried out during your stay. You have our assurance that the management of the properties will do their utmost to minimise the inconvenience .It is also possible that some resort areas continue to expand and it can happen that construction work may begin in the vicinity without our knowledge. We will always do our best to inform you of the facts in advance, but if this is not possible please accept our apologies.

USA Drinking Laws

Generally speaking persons under 21 are not admitted in licensed premises.

Children's Safety

As we know children are naturally curious, more so when on holiday with lots of exciting places to explore and things to investigate. Be vigilante with balconies,lifts,swimming pools etc. Children should NEVER be left unsupervised at any time during your holiday.

Credit Cards AND Valuables

We suggest you carry most of your holiday money in US dollar travellers cheques as sterling is often difficult to change. In addition you should carry a small amount of local currency for tips and sundries. Major credit cards are widely accepted abroad and it will prove useful to have one. When renting a car you will usually be asked for a credit card imprint as security, although you can use cash, debit card, or travellers cheques to pay the final bill. You should never leave credit cards, currency, or items of value unattended in your hotel room. Always make use of the hotel's safe deposit facility if available. Only take on holiday those credit cards and items of value (jewellery etc) that you deem absolutely essential.

Unused Services

Please note it is not possible to make refunds after the date of departure for unused services.